Location: All locations

Hours: Full-time, 40 hours per week

Reports to: Training Director

Primary Function:

The Program Manager for the QT-BIPOC Therapists Rising Fellowship is responsible for the set up, recruitment of supervisors and associates, and ongoing maintenance of QT-BIPOC Therapists Rising: A post-masters Fellowship Program for Queer, Non-Binary, and/or BIPOC Identifying Pre-Licensed Therapists. This individual will work closely with the leadership team to develop and implement policies, procedures, and goals for the program.

Job Responsibilities:

• With support from PMHW staff and leaders, implement the proposed program as
  described above.
• Recruit and hire or contract enough qualified clinical supervisors for individual
  and group supervision.
• Recruit and hire 8 full time qualified masters level pre-licensed associates who
  are pursuing licensure.
• Create and maintain a didactic training schedule including soliciting presenters
  both within PMHW and externally who can present onsite or virtually.
• Facilitate and coordinate a monthly (possibly more frequent) supervisors
  meeting.
• Manage and tracking program budget and resources
• Maintaining accurate and up-to-date clinical and administrative records
• Building and maintaining relationships with community partners and stakeholders
• Providing ongoing evaluation and improvement of program services
• Maintain a personal clinical caseload of at least 12 qualifying clinical encounters
  per week.
• Perform other duties as assigned

Performance Requirements: 

Knowledge: 

• Knowledge of human behavior and performance; individual differences in ability, personality, and interests; learning and motivation; psychological research methods; and the assessment and treatment of behavioral and affective disorders
• Knowledge of principles, methods, and procedures for diagnosis, treatment planning, and engagement of psychotherapy and/or psychiatric services
• Knowledge of principles of case conceptualization and diagnostic justification
• Knowledge of group behavior and dynamics, societal trends and influences, human migrations, ethnicity, and cultures and their history and origins
• Knowledge of principles and processes for providing customer and personal services
• Knowledge of or willingness to learn practice policies and procedures
• Knowledge of or willingness to learn medical terminology associated with specific role
• Knowledge of or willingness to learn basic insurance terminology and procedures associated with providing clinical services within an insurance-based practice
• Knowledge of grammar, spelling, and punctuation, for effective and appropriate communication
• Knowledge of web-based computer programs and applications in an Apple/Mac environment
• Knowledge of and capacity to strengthen skills for working in Google Workspace

Skills: 

• Demonstrate an understanding of sound ethical practice in conjunction with the established and defined ethics of one’s training and discipline
• Appropriately and effectively assess and treat behavioral and affective disorders, with an emphasis on relational and process intervention models
• Assess risk for harm to self or others at intake as well as throughout the course of treatment
• Maintain current and comprehensive clinical documentation compliant with Oregon Health Authority requirements
• Coordination of care with multiple providers, both within the practice and at other facilities

• Welcome and utilize feedback with interest and curiosity from peers, colleagues, managers and directors, as well as in supervision and consultation settings

Abilities: 

• Maintain a high degree of discretion when dealing with confidential information and follow all guidelines set by HIPAA

• Engage in ongoing training opportunities provided by Portland Mental Health & Wellness and elsewhere to improve skills in diagnosis, treatment planning, and engagement of psychotherapy and/or psychiatric services that emphasize the mission, vision and values of Portland Mental Health & Wellness
• Ability to work effectively as a team member, and to communicate clearly, compassionately, and respectfully, with medical and mental health professionals, as well as with administrative support staff
• Ability to flexibly respond to changing demands within the work environment

• Ability to organize and prioritize tasks, time, and responsibilities effectively, as well as to work independently and with minimal supervision

• Ability to establish and maintain effective working relationships with patients, employees, and the public
• Ability to maintain a full caseload of patients and meet a minimum encounter expectation of 138 per 13 week calendar quarter
• Ability to function proficiently in a web-based computer environment

Education and Experience:  The program manager should have at least a master’s degree in a mental health field, such as social work or counseling, and be licensed in Oregon. They should have at least 5 years of experience working in the mental health field, with a strong background in clinical supervision and program management. Strong leadership, communication, and problem-solving skills are essential for this role.

Clinical Encounter Expectations:   The full time fellowship program manager Full time clinical practitioners are required to complete 138 qualifying encounters in a 13 week calendar quarter, which is equivalent to a minimum of 12 encounters per week. This calculation presumes a practitioner is working 11.5 weeks of the 13 week quarter. Practitioners can always choose to complete more than 12 encounters per week, but the minimum expectation is at least 12 completed encounters per week. While initially building their caseload, a practitioner is expected to undertake 4 new patient intakes per workweek.

Equipment Operated: Standard office equipment, including computers, fax machines, copiers, printers, telephones, etc. 

Work Environment: When working from a PMHW office, the position is in a well-lighted office environment. Varied activities including sitting, standing, walking, reaching, bending, and lifting. Must be able to see, hear, carry, bend, sit, and use a computer and keyboard for extended periods of time. Able to focus in an open office environment which may include direct or indirect interruptions.

Mental and Physical Requirements: Involves sitting approximately 90 percent of the day, walking or standing the remainder. Ability to tolerate mental and emotional distress as an anticipated aspect of the position. May require working under stressful conditions. 

• Paid health leave (40 hrs to start)
• Paid holidays (48 hours)
• Paid vacation
• Health, dental, vision insurance
• Employer Paid Life/AD&D
• Voluntary Short Term Disability
• Monthly TriMet Transportation Pass covered at 50%
• 401K retirement with 3-4% company match once eligible
• Quarterly profit sharing
• Enrollment with Student Loan Tutor
• Loan-repayment program opportunity through the Oregon Health Authority’s Behavioral Health Workforce Initiative 
• Opportunities for provision of supervision and training
• Annual CE allowance
• Weekly consultation groups
• 20% discount on vitamins & supplements through Wellevate

This description is intended to provide only the basic guidelines for meeting job requirements. Responsibilities, knowledge, skills, abilities, and working conditions may change as the practice’s needs evolve. Regular and predictable attendance is an essential function of every job.

The requirements described above are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. By signing below, you acknowledge that you are able to perform the Essential Functions of this job, with or without accommodation. If an accommodation is needed, you have an opportunity to discuss this with Human Resources.